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There were 13 questions found in this category:

  1. questionWhat are the advantages to hosting versus buying my own Exchange server?
    Running a production, enterprise-class email server is a full-time job. In today's environment, it is simply not cost-effective for most businesses to reliably maintain a stand-alone mail server.Outsourcing Exchange hosting reduces your total cost of ownership by eliminating server costs and lic ...
  2. questionMy hosting company offers Exchange Hosting. Why should I choose Frontgate?
    Hosting companies primarily host websites for their customers. As a result, their hosted Exchange solutions have fewer administration capabilities due to the limitations of their existing hosting control panels.Customers who outsource their Exchange solution with Frontgate can manage all Exchang ...
  3. questionWhat prerequisites are there for Hosted Exchange 2003?
    Frontgate recommends Windows XP (SP1) with Q331320 hotfix, or Windows XP (SP2) in order to be able access your mailbox with Microsoft Outlook 2003 using the RPC over HTTP protocol. Other operating systems are supported, but may require the use of a VPN connection to access your Hosted Exchange m ...
  4. questionHow does Frontgate ensure availability, service reliability, and scalability?
    Our hosted Exchange infrastructure runs in a front-end/back-end configuration. Our load-balanced front end servers handle incoming SMTP, HTTP, RPC, and RPC over HTTP connections. This configuration protects the back-end Exchange servers from malicious activity. All Exchange information stores ru ...
  5. question I currently use Outlook with a POP3 account. Why would I want to use your service?
    Microsoft Outlook by itself offers mail, calendar, contacts and tasks for a single user. When you use an Exchange server you have access to the same features for your entire company, including meeting requests, and access to one anothers calendars.
  6. questionCan Frontgate perform the data migration and client setup?
    Yes. For an additional fee we will provide a dedicated Engineer either remotely or onsite to manage the entire process. If you are interested in this service please contact our sales department.
  7. questionCan I import my data from my existing Outlook to my new Outlook 2003?
    Yes. Export your current data to a .PST file then install Outlook 2003 and import the saved .PST file.
  8. questionDo you offer a free trial of your Hosted Exchange service?
    Absolutely. Frontgate offers a free 30-day trial for all new Hosted Exchange accounts.
  9. questionDoes Frontgate offer spam and virus protection with the Hosted Exchange service?
    Absolutely. Frontgate is a leading provider of managed email security services to Internet Service Providers, businesses and government organizations. Hosted Exchange customers may add Frontgate's managed email security service to their account for an additional service fee.
  10. questionDoes Frontgate's Hosted Exchange 2003 Service support wireless devices?
    Yes. Frontgate offers a variety of wireless mailbox synchronization options for professionals who are on the go. With support for Blackberry, Windows Mobile, Good Mobile Messaging and WAP based devices, Frontgate allows you to stay connected anytime, anywhere!Please note that all wireless email ...
  11. questionHow do I connect to Frontgate's Exchange servers?
    As a Frontgate customer you may download a free copy of Microsoft Outlook 2003 to use with Frontgate's Hosted Exchange service. You may install the software on each computer that has a hosted mail account.For users who are traveling or don't have access to Microsoft Outlook, the Frontgate servic ...
  12. questionHow does Frontgate manage data backup and disaster recovery?
    Frontgate conducts nightly disaster recovery backups of the email databases that contain mailbox information. This disaster recovery backup is used if a database becomes corrupted or fails for another reason. This protects the customer in the event of a system failure or other event that require ...
  13. questionHow long will it take to get my Hosted Exchange 2003 service running?
    We can get most companies up and running in 24-48 hours. Larger organizations with more complex requirements may take longer. We suggest planning ahead to schedule the change to your Mail Exchange (MX) records over a weekend, as it may take up to 72 hours for this data to replicate to all the Do ...